TRADING TERMS

TRADING TERMS

Acceptance

You must first be accepted as a stockist by VANTOM. contact us

Opening Orders
A minimum order of $1000.00 (excludes GST) applies for your first order. Minimum order value excludes applicable shipping and handling charges. Your orders must be paid upfront via Credit, Debit Card or Direct Deposit. For orders of 500+ units please allow 30 days plus up to 10 days shipping.

Reorders
A minimum order of $500 (excluding GST) applies. Minimum order values exclude applicable shipping and handling charges. This means you will be able to pay for your merch after the approved term from date of purchase.

Our account terms are strictly proforma status (paid upfront)

Volume Discounting
50+ pieces  – 2.5% discount
100+ pieces  – 5% discount
500+ pieces  – 7.5% discount

Shipping
Though your shipment will likely go out sooner, please allow up to 10 working days for your order to ship. Back orders will be shipped as product/s arrive. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our own carrier for any shipment/s. Your preferred carrier may be used if you agree to assume any additional transportation charges. NOTE: the total number of boxes and tracking number will be listed on your invoice.

Returns
Please inspect all shipments immediately upon arrival. Please contact VANTOM within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise or credited. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

Backorders
Any order that cannot be fulfilled on its receipt will automatically be back-ordered and processed when stock becomes available. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. If you wish to cancel any back-order please inform us. Back Order freight will be charged as normal.

Pricing
All Prices shown are exclusive of GST.

Payments
We accept credit card (Visa & Mastercard only) and EFT payments. Credit cards will be charged at the time of ordering. All credit card payments do not incur a merchant fee.

If paying via EFT, please email us through remittance advice as proof of payment.

Property and Delivery of Goods
All goods are sold on VANTOM warehouse basis. The property of the goods passes to the purchaser only after the price of goods has been paid in full.

Right of Refusal
VANTOM reserves the right to refuse service or credit